Refund Policy

Subscription Cancellations

You may cancel your Doorstep Express - Valet Trash Service subscription at any time. However, we do not issue refunds for partial months of service. Upon cancellation, service will continue until the end of the current billing cycle, after which your subscription will be terminated.


Refund Eligibility

Refunds are generally not provided. However, if there is an error with our service, please contact us within 7 days of the incident. Refunds may be granted at our discretion for exceptional cases, such as a billing mistake or a service disruption.


Refund Process

If a refund is approved, it will be processed to your original payment method within 10 business days. You will receive a confirmation email once the refund is issued.


Modifications to the Refund Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be communicated on this page. Your continued use of our services after changes are posted constitutes acceptance of the modified policy.


Contact Us

If you have any questions about these Terms and Conditions, please contact us at:
 
Doorstep Express - Valet Trash Service

Email: contact@doorstepexpress.ca

This Refund Policy is in place to provide clarity and fairness. Please contact us for any specific concerns regarding refunds or billing issues.